Have you ever had a really bad Customer Experience with a brand & didn’t tell a single person? A really bad Customer Experience spreads faster with more open ears than good ones, which is why CX is at the core of a brand!

Join the Angry Designers in their 30th episode as they tackle the topic and importance of Customer Experience. Over the course of the podcast, the bearded gents:

• what is CX
• what is a customer for life
• discuss the Zappos story
• break down the 3 key parts of a customers journey
• offer 4 tips to take back control

You will leave this podcast with a reinvigorated sense of what a good Customer Experience can provide